They say you learn something new everyday, and today I learned that in order for Zales to properly inspect, clean, and put a new back on Kylie’s earrings they need to send them out. Apparently each back is custom to the stem, at least for the current stems on her earrings. I was not expecting this and so in order to let them do this we first had to find a new pair of earrings to buy Kylie so she could still wear a pair and we could send out her diamonds. So off we went to other stores and after some serious searching Kylie found these owl earrings that she liked. So tonight we got new earrings and sent out her diamonds to get cleaned and fit for a new back.